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  • What types of tours do you offer in Jamaica?
    We offer a variety of tours including nature excursions, cultural experiences, water sports, adventure tours, and sightseeing, catering to all types of travelers. Popular options include ATV rides, bamboo rafting, snorkeling, catamaran cruises, and visits to iconic spots like Dunn's River Falls and the Bob Marley Museum.
  • Do your tours include hotel or villa pickups?
    Yes, we provide convenient pickup services from hotels and villas along Jamaica’s north coast, from Montego Bay to Ocho Rios, ensuring you travel in comfort and enjoy a hassle-free experience.
  • How many people can join a tour?
    Most of our tours require a minimum of 4 people to book (only tour packages - minimum 1 for solo tours), but we can accommodate larger groups as well. For groups exceeding 4, we adjust transportation pricing, so everyone can enjoy the adventure.
  • Are the tours suitable for children?
    Many of our tours are family-friendly and welcome children of all ages. However, some activities, like ATV rides or certain water sports, have age restrictions for safety reasons, so it's best to check specific tour details.
  • Can we customize our tour itinerary?
    Yes, we offer customizable tours, allowing you to tailor your itinerary to include specific attractions or activities. Whether you want a day full of adventure or a more relaxed experience, we can adjust the schedule to suit your preferences.
  • What should I bring on a tour?
    For most tours, we recommend bringing comfortable clothing, sunscreen, a hat, swimwear (for water activities), and a camera to capture the memories. For adventure tours, closed-toe shoes are essential, and don’t forget cash for souvenirs or snacks.
  • Do you offer transportation from cruise ports?
    Yes, we provide transportation from major cruise ports like Falmouth and Ocho Rios for select tours. This ensures that cruise passengers can make the most of their shore excursions without worrying about transportation logistics.
  • Are meals included in the tour packages?
    Some tours include meals or refreshments, particularly those that take place over several hours or include cultural experiences like the Rasta Safari. For other tours, we stop at local restaurants where you can enjoy authentic Jamaican cuisine at your own cost.
  • What is your cancellation policy?
    We offer a flexible cancellation policy that allows you to cancel or reschedule your tour with no penalties, as long as you give at least 24 hours' notice. For last-minute cancellations, refunds may not be available, so we recommend early communication if your plans change.
  • Do you offer medical or tour insurance, and are you liable for loss or injury during tours?
    We strongly recommend that all guests purchase comprehensive medical and travel insurance before joining our tours. This insurance should cover any potential injuries, medical emergencies, cancellations, or lost belongings during your trip. Please note that while we prioritize safety and strive to provide the best possible experience, we are not liable for any injuries, accidents, loss of personal belongings, or any unforeseen incidents that may occur during the tour. By booking a tour with us, you acknowledge that you participate at your own risk and agree to release us from any responsibility or liability.
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